Pin-Up Support Contacts in Kenya
Visit our contacts page to find the right way to reach our team for quick assistance and helpful support with your account.
Pin-Up in Kenya provides not only access to sports betting markets but also simple and clear ways to contact support whenever help is needed. Whether the issue is related to an account, payments, or general platform use, users can quickly select a suitable communication method and get assistance without delays.
The platform is built for everyday sportsbook use across different devices. Users can access football, basketball, cricket, tennis, esports, and other sports categories. Along with prematch and live betting, Pin-Up maintains a support system focused on accessibility, stable performance, and easy communication.
Contact Information
Company details
Company Name: CARLETTA N.V.
Address: Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao
Email: [email protected]
Working Hours: 24/7
How to Reach Pin-Up Support
If users need help with registration, payments, or accessing the sportsbook, the Pin-Up support team is available at any time. Several contact options are provided so users can choose the most convenient one.
Online Chat
Online chat is the fastest way to get support. The chat icon is located in the lower-left corner of the site and is visible on all pages. Users can start a conversation instantly and usually receive a reply within a short time.
Telegram
Users who prefer messaging apps can contact support through Telegram. The Telegram option is placed next to the chat icon and opens a direct conversation that works on both mobile and desktop.
For detailed or formal requests, support is available via email:
[email protected]
Response Times
Online Chat – available 24/7, usually within 2 minutes
Telegram – available 24/7, usually within 5 minutes
Email – available 24/7, response time usually between 4 and 12 hours
What Users Can Contact Support About
The support team handles a wide range of questions related to sportsbook use and account management.
Account and Registration
- account creation and verification
- login issues and password recovery
- updating personal information
Bets and Markets
- questions about sports events and markets
- bet slip issues and result clarification
- support for live betting
Payments
- deposit methods and processing times
- withdrawal requests and status
- account balance and transaction history
Technical Support
- platform performance issues
- mobile access and application questions
- browser compatibility problems
Other Requests
- responsible betting tools and limits
- affiliate and partnership inquiries
- media questions
- legal matters
Language Support
Pin-Up in Kenya provides support in multiple languages, including English. This helps users access assistance easily regardless of their preferred language.
Security Notice
For security reasons, Pin-Up support will never ask for your password or full card details. If you receive a suspicious message claiming to be from Pin-Up, do not respond. Contact official support immediately through chat or Telegram.
All communication follows the platform’s privacy policy and data protection standards.
Responsible Gaming
Users can contact support for help with responsible betting tools such as deposit limits, betting limits, session reminders, or temporary restrictions. These features can also be managed directly in account settings.